Tuesday, January 10, 2012

Otterbox Defender Case for Samsung Galaxy S Tablet Wifi / 3G


Manufacturer : Otterbox
Model : SAM2-GTAB7-20-E4OTR
ASIN : B004CRSLGC
Price : 69.95$
See Special Offers

Product Description

Otterbox Defender SAM2-GTAB7 Carrying Case for Tablet PC - Black SAM2-GTAB7-20-E4OTR Cell Phone Cases
Most Helpful Customer Reviews

39 of 40 people found the following review helpful:
Rugged and sharp-looking case
  
This review is from: Otterbox Defender Case for Samsung Galaxy S Tablet Wifi / 3G (Personal Computers)
Length:: 3:37 Mins



16 of 17 people found the following review helpful:
BEWARE - NOT AN OTTERBOX PRODUCT
  
This review is from: Otterbox Defender Case for Samsung Galaxy S Tablet Wifi / 3G (Personal Computers)
I am more than somewhat concerned. I ordered this from Amazon and after waiting for 9 days for "free delivery" received what is clearly not an Otterbox product. This was confirmed by Otterbox when I contacted them directly. I would give this product ZERO stars if I could.

I ordered from My Gear Store, the other reviewer (W2SJW) ordered from CellOut - but with identical results. Like the other reviewers the product that was delivering to me is almost certainly not an Otterbox Galaxy Tab case.

* After sending them photos, Otterbox customer support says that this is NOT an Otterbox case.

* The Product was listed as new and there was no indication of the use of generic packaging in the listing but the order arrived completely absent the original Otterbox packaging - simply dumped in a clear plastic bag. Several others had the same experience (ccgirl etc.).

* The unit was completely missing the clear plastic screen protector that's supposed to be GLUED into the front-half of the case. This screen protector is clearly indicated in both the wording and the photographs of the Amazon listing. (The missing screen is arguably a $22.00 value which is the cost of a high quality screen from a comparable manufacturer)

* The rear-half of the shell is missing the suede/microfiber cloth inserts that are supposed to be attached to the inside to protect the back of the tablet. The actual item (as legitimately manufactured), can be clearly seen in the Otterbox Galaxy Tab case review on YouTube and on the Amazon site as a sales promotion!

I am not going to mince words - the case I received is almost certainly a knock off of an Oterbox case - whether the parts are OEM or not - which I doubt. No Packaging - Parts Missing - No Contact from Vendor - Disowned by Manufacturer - you probably get the picture by now.

I tried for 5 days to get in touch with the vendor - to get their side with no meaningful response. Their phone voice mail system does not connect you to anyone.

This is not a "You get what you pay for situation". The advertising for the product lists the vendor as "Otterbox" and nowhere indicates that this is not a complete or correctly packaged item. In fact the photography and wording states clearly this is a complete Otterbox product. I have the screen shots to prove it. Further, without the protection screen and the design, overhead and warrantee costs - this is a $3.00 piece of plastic.


5 of 5 people found the following review helpful:
Be wary of who you order this from...
This review is from: Otterbox Defender Case for Samsung Galaxy S Tablet Wifi / 3G (Personal Computers)
First, let me state that I'm a dyed-in-the-wool Otterbox fan, and have put their Defender-series cases on just about all the smartphones I've ever owned, but this order has me slightly disturbed.

I ordered this case from the vendor CellOut here on Amazon, and the unit that came is definitely not a retail Otterbox Galaxy Tab case. The unit was completely missing the clear plastic screen protector that's supposed to be GLUED into the front-half of the case. The rear-half of the shell is missing the suede/microfiber cloth inserts that are supposed to be adhered to the inside to protect the back of the tablet. The actual item (as fully outfitted), can be clearly seen in this case review on YouTube:

[...]

I have a serious belief that this specific vendor is using bulk-purchased individual case parts & packaging them together. The unit wasn't even in any form of box or packaging other than the mailing envelope (don't get me wrong, I buy quite a bit of electronic accessories on eBay that do not come in OEM packaging, because it saves the seller & me shipping costs). I'm still waiting for the tablet itself to show up this afternoon, so we'll see in a short while if the tablet actually fits correctly in the case.

I fully understand that it's a 'you get what you paid for' situation, but everyone should pay attention to what the individual seller is (or isn't) saying in their descriptions...

Most Recent Customer Reviews

great product
Otterbox never fails. We have otterbox for our cell phones so it made perfect sense to wrap our tablet in it.
by Ian

Excellent Product and Pricing
I got mine in the mail today after my friend had sent me a link to the one she bought. I bought this without looking at reviews because she had recommended it and then after...
by SonicFireDust

GREAT PROTECTION AT A GREAT PRICE
We purchased this OtterBox for my 9rd old Galaxy Tab. I was never a fan of OtterBox because it made devices so BULKY.
by S. Clemente

perfect fit!!!!
i was a little skeptical at first, but when it arrived i quickly realized that this was a high quality product...perfect fit and finish...
by datdudellante

Otter a little tricky but worth the money
Otter a little tricky but worth the money, the case is a little hard to put together but once its assembled it well protects the contents- the stand is also a little difficult to...
by nick a brell

Large and ridiculously heavy
First of all, I apologize for my English level, since English isn't my native language.

On the good side, well, it will defenetally provide great protection for your...
by Tal

Another great Otterbox case with a couple of drawbacks
I purchased this case to replace the OEM leather flip case that I bought with my Tab. Unsurprisingly, this case is functionally identical to the Defender model for the IPhone 3G...
by james e churchill

Excellent product
Excellent product, came brand new in the box, easy to install, sturdy when placing it on something, gives peace of mind to know my tablet it protected.
by M. Studart

LOVE this Otterbox - but did not have the screen cover
I was really looking forward to receiving this, and hoping that I wouldn't have the experience some of the other reviewers did. Alas, it wasn't to be.
by Phil Clark

Simplemente el MEJOR!!
Estoy realmente feliz con este estuche, mi Galaxy Tab esta realmente protegido contra casi todo, ahora mi Galaxy es poderoso por dentro y por fuera
by Beto E.

See More Facebook And Join

0 comments:

Post a Comment